October saw the inaugural national franchise conference for Spoton .net. This was the first of many national conferences for Spoton .net, and the day was the perfect opportunity for many franchisees to meet face to face for the first time.
Karl Lewins, Franchise Support Manager at Spoton.net commented "For us, holding these events is crucial to the ongoing support of franchisees. Although we do have, and actively encourage, very open communication between franchisees through the use of a forum, e-mails, telephone conferences etc, nothing beats meeting face to face and being able to share best practices and ideas amongst the whole group."
"The day was also an ideal opportunity for us to share with franchisees various developments we are working on was well as what we have in the pipeline, but most importantly launch some new products."
Matt Baines the Franchise Director added "One of the most important announcements for us to make was the eagerly anticipated launch of a brand new package – it'seeze 'lite'. Designed for the smaller business with a more modest budget, it'seeze lite will expand the appeal of the brand even further and will undoubtedly result in even greater customer orders."
Stephen Morley the IT Director at Spoton.net also explained some of the technical aspects of future developments and from a more commercial point of view, the next big development. "We will soon be launching a fourth package: it'seeze mobile. This exciting development provides a mobile-optimised website that's fully editable through the it'seeze content management system - a product that's unrivalled in the industry."
As well as various developments and products being launched, the day also served as a reminder that having a network of franchisees across the UK enables Spoton.net franchisees the opportunity to share best practices amongst one another and this is vital for any franchise business. Not only does it cement the team spirit throughout the existing group but it also serves new franchisees when they come onboard so they can hit the ground running!
Speaking after the event, Spoton.net franchisee Steve Axtell said: "Excellent first conference for the it'seeze franchisees which was hosted by the team at Spoton.net. It was great to catch up with the head office team and also to put some faces to names of it'seeze franchisees. As in all businesses you are continually learning and meetings like this encourage the sharing of best practice which benefits all it'seeze clients. There's a whole bunch of stuff going on behind the scenes at Spoton.net which clients old and new will be benefiting from in the very near future. Watch this space."