‘To give you a flavour of how well received the CrossEyes Concept has been is London there are some key indicators. It is important to note that we established the shop on a site previously occupied by a failed independent optician with an existing customer base, despite this, over 80% of our business has come from completely new customers! 

In addition, the shop has turned a profit in the first year, I have not needed to work a single day as a locum optometrist and the shop turnover is over ten times the annual rent. People have reacted in a very positive way to the CrossEyes Concept.

They are happy with the price, they love the frames, they feel comfortable and they appreciate our honest, straightforward approach. On top of all that I’m happy in my work.’