Aire Serv - Air Con Franchise
Finance Requirements
- Total Investment
- From £16,000 plus Working Capital
Available Areas
Franchise opportunities available in the UK and Ireland.
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The
Aire Serv Franchise is the UK’s only
air conditioning franchise, offering air
conditioning, heating and refrigeration servicing to the commercial
and domestic market. The Aire Serv Franchise was
established in 1992 by the world renowned Dwyer Group of
Texas and now has over 100 air conditioning franchises
worldwide. Aire Serv has been operated in the UK by C.C. Houlston
(Franchising) Ltd since 2005, who also own another successful
brand, Mr Electric.
The Company has a highly skilled workforce with expertise and experience in all aspects of heating, air conditioning and refrigeration. With local offices throughout the UK, we are able to provide a consistant and highly responsive quality service.
Aire Serv provides heating, air conditioning and refrigeration services to a variety of customers across a wide range of industries. Some of the market sectors we service include:
- Single commercial outlets

- National Key Accounts
- Facilities Managers
- Large retail chains
- Office buildings
- Warehouses
- Restaurants & hotels
- Landlords & letting agents
- Tenants
- Homeowner
Why invest in an Aire Serv Franchise?
Exclusivity
When you invest in an Aire Serv air con franchise, you own the exclusive license rights to the name and concept in your territory. Your competitors will not have access to your proven techniques and methods.
Support
Aire Serv is dedicated to your growth and prosperity. As an Aire Serv Franchisee, you will enjoy the full backing of the U.K. Management Team. The Dwyer Group is the world premier services business franchiser.
Business Value
The exclusive rights to Aire Serv add value to your business. When it is time to sell, the air conditioning franchise gives you much more to sell than a depreciating asset base and a customer list. The license for your air conditioning franchise may become your most valuable and saleable asset; one that is appreciating every day.
Aire Serv will assist your efforts in finding a buyer. After all, Aire Serv has a continuing interest in your business as a growing concern. Through our contacts with contractors across the country, we may become your best assistant in finding the right person to purchase your business.
Problems and Solutions
The greatest problems faced by contractors today include:
- How do I keep my business coming in?
- How do I protect my income stream during down times?
- How do I earn higher margins?
- How do I find and keep good personnel?
- How do I manage my business finances?
- How do I ensure we’re providing quality work?
- How do establish and maintain excellent customer service?
- How do I comply with changing government regulations?
- How do I build increasing equity
in my business?

Aire Serv has proven solutions to
these and other problems.
Training and Support
Aire Serv is dedicated to the growth and prosperity of your air conditioning franchise. As an Aire Serv Franchisee, you will enjoy the full backing of the U.K. Management Team. The Dwyer Group is the world premier services business franchiser.
Specific support provided to a
Aire Serv Franchisee includes:
- Extensive business, marketing and management training.
- Aire Serv confidential operation, marketing and forms manuals.
- Exclusive use in your territory of the Aire Serv Arsenal and a proven approach to sales and service.
- Technical support and training through the UK Management Team.
- National Conferences: Training meetings and information exchanges with other franchisees.
- Free telephone support.
- Aire Serv copyrighted marketing programs, direct mail letter bank and marketing material.
- The buying power of a
group.

In addition, all
Aire Serv Franchisees will provide mutual support and idea
generation. Aire Serv Franchisees will learn from each other. The
support and advice from other Franchisees of Dwyer Group Companies
is a distinct organisational advantage. The combined efforts and
experiences of Dwyer Group franchises across the country provide an
incredible synergy. When one franchise discovers a new and
innovative approach, it is disseminated to all franchises.
Franchising is cooperation, not competition.
Territories/Locations
With only 30 territories remaining, Aire Serv is looking to develop their brand in the following areas:
- South East
- East Anglia
- The Midlands
- North East England
- Wales
- Scotland
- Northern and Southern Ireland
Day In the Life of an Aire Serv Franchisee Frank Worthington
| 6:30am: Always
starting his day bright and early, Frank’s alarm goes
off. 7:00am: Dressed in the full Aire Serv uniform, Frank attends the breakfast clubmeeting,where he meets other business owners in his area. Frank uses this time to make valuable contacts which could help his business. 8:30am: Frank arrives at the office and checks emails, faxes and logs onto the Aire Serv CRM database system. He checks for new jobs that have been inputted in the CRM system by Head Office. 9.00am: Following the 2 completed maintenance jobs yesterday Frank takes time to make follow up calls to the respective customers. The information he obtains from the follow up is then inputted in the CRM system. | ![]() |
9.15am: Frank
calls his three engineers to check that they have arrived at their
job locations for today. He also receives an enquiry to install an
air conditioning unit in a computer server room in the local
business park. Computer server rooms are notorious for getting very
hot so air conditioning is a must!
9.30am: 2 new jobs
come through to the office. The first job is for a restaurant
kitchen where the refrigeration unit has broken down. The other is
for an air conditioning unit installation in a conservatory. Both
jobs are inputted in the CRM system and deployed to the engineers
PDA.
9.35am: Frank contacts John one of his engineers
to visit the restaurant. John informs Frank that he is just
completing his present job on the outskirts of town and will be at
the restaurant for 10.15am.
9.45am: Frank calls the customer in Leek regarding the air
conditioning unit installation in a conservatory to ascertain the
exact requirements and to schedule an engineer visit. Mr. Fisher,
the customer is happy that Frank has called. Frank arranges for
Tom, one of the other engineers to assess the work involved to
provide an exact quotation.
10:00am: It’s getting busy today as 2 more jobs come
in from the national account team at head office. The head office
job deployment team have inputted the jobs on the CRM system ready
for Frank to manage the incoming jobs.
10.15am: After checking some more emails and a quick check
on a recent stationary order with the Aire Serv supplier, Frank
calls head office to get further information on one of the 2 new
jobs that have been allocated to his franchise. He speaks to Tracey
who informs him of the specifics.
10.30am: Frank rings the customers from the 2 most recent
jobs to arrange a suitable time to visit.
11.00am: Frank is continually expanding his Aire Serv
business so he is currently recruiting a new engineer. He
interviews 2 prospectives at his offices.
12.30pm: Frank has a short break for lunch till 1.15pm. He
usually has a sandwich but today he took a stroll to the local
café.
1.15pm: As is always the way in the modern age there are
more emails coming in, which Frank needs to answer such as a
request from Head office and from suppliers.
1.30pm: The Aire Serv CRM is easy to use and with
the click of a button Frank can raise invoices for completed jobs.
Now is the time to sit down and raise some invoices for the jobs
that have been completed in the past few days. During this time
John and Tom both make phone calls to inform Frank of their
whereabouts and the status of the current jobs. Of course Frank
already knows what his engineers have been doing because he has
noticed that they have completed the job information on their
PDA’s and the information is now on the CRM system. He also
knows where they are as the 2 vans are fitted with a GPS tracking
system.
2.45pm: Frank makes a quick phone call to the Head Office
to speak to the marketing department and the Franchise manager.
Firstly he speaks to the Marketing Manager about a new advert he is
placing in the Yellow pages. He asks for advice on the setup of the
advert and tells the Marketing Manager where the advert needs to be
sent. Then he has a quick conversation with the Franchise manager
as there is a slight technical query with a job they are doing at
present.
3.00pm: Frank continues to raise some more invoices and
inputs some more vital information into his CRM system, which Frank
uses to track customer relationships. He inputs some promising
information from a meeting he had yesterday with a new commercial
client.
4.00pm: Frank makes a quick phone call home to check his
children are back safe from School before preparing 20 direct mail
letters to commercial clients in his area. Frank employs a part
time Customer Service Representative, Cathie to do these jobs for
him. She prints the letter and inserts the A5 Aire Serv brochure.
She also prepares the envelopes for the invoices and other post
that needs to go out tonight. Later in the week, she will call
these clients to obtain appointments with them.
4.30pm: Some emails come in that need to be answered and
Frank emails some invoices to particular customers. Frank raises a
couple of quick purchases orders with the local wholesaler as John,
his engineer informed him that the stock on the van was running
low.
5.00pm: Today is Tuesday so now is the time for a team
meeting with the engineers and office staff. This hour is vital to
Frank, not only for building a good team environment with his
employees but also for developing knowledge in the organisation.
Any news from the head office or from the industry is also
distributed at this meeting. Frank likes to involve everyone in his
business and welcomes ideas from all his team.
6.00pm: Before leaving the office for home Frank does some
quick internet banking.
We are currently holding local
interviews for new franchisees in all areas. To book an interview,
please fill out the enquiry form below.
