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Home Instead Senior Care Named Top Franchisor of the Year

16 April 2013

Home Instead Senior Care, the leading global provider of at home, non-medical care services for older people, has just been named the Top Franchisor of the Year by the US Franchisee Business Review. This is the third year running Home Instead has been honoured with this prestigious award which recognises franchise systems that provide the best business opportunities for their owners.

Home Instead Senior Care was also recognised as the Top Franchisor in both the senior care and large systems award categories. Each of these awards is part of the Franchise Business Review’s Franchisee Satisfaction Award programme.

Franchise Business Review is a franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences.

“We are both honoured and humbled to be recognised for the value we bring our franchise owners,” said Jeff Huber, president, Home Instead Senior Care. “This award is a testament to our ongoing commitment to provide more than 980 franchises with support and training that help to ensure their success – and that families worldwide have access to high-quality, affordable home care for their loved ones.”  

Home Instead was selected for the Top Franchisor awards based on a survey of more than 26,000 franchise owners, representing 350 brands. Participants rated, reviewed and ranked their satisfaction with top performing franchise systems across a range of benchmarks, including their franchise experience, market area and business lifestyle.

 “The senior-care industry is one of the top sectors for franchisee satisfaction overall, which makes it even more impressive that Home Instead has managed to stay number one for three years in a row,” said Michelle Rowan, president, Franchise Business Review. Now in its eighth year, the Franchise Satisfaction Awards is the only programme to rank companies based on owner satisfaction.

Home Instead which has over 125 franchised offices in the UK provides care services to older people to help them to remain living in their own homes. The company is leading the way not only for the quality care it provides, but for its successful business model and for the support it provides to its franchisees.


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