Back in 2019 when we were evaluating our brand and making decisions for 2020, we could never have predicted what was in store for our franchise in 2020.
That said, our brand has developed, our franchise owners have built resilient businesses that have stood the difficult trading conditions that the pandemic has brought upon the globe.
The very early part of the year in January and February, the brand operated as expected, delivering essential bookkeeping services to businesses and accountants.
In early Spring, news on the horizon was of the virus and we were able to communicate to our customers some changes required to ensure the business could operate safely, at distance and with enhanced hygiene measures in place to protect our employees.
As our franchise owners were able to adapt quickly, it meant that many customers were still able to utilise the bookkeeping services that they have come to expect, and franchise owners saved much of their business through delivering services differently, but safely.
As bookkeeping services are provided generally offsite and at a social distance from customers and other Rosemary Bookkeeping employees, the Rosemary Bookkeeping network was largely unaffected, apart from the unfortunate closure of some businesses who were not able to withstand the pressures of the economy.
However, some franchise owners saw new customers as they were spending more time on their business to help it to thrive, so didn’t have the time to undertake their own bookkeeping and chose to outsource it.
In short, whilst 2020 proved to be a difficult year, utilising our support, Rosemary Bookkeeping franchise owners have showed new learnings and developed their businesses to survive in the new normal. As such, our brand has become more unified and much stronger.
All franchise owners are fully supported in all aspects of business not only by the franchise support centre, but also by the peer network of existing Rosemary Bookkeeping business owners.
Stronger together, Rosemary Bookkeeping Franchise.