I bought my first franchise in 1986, following a career in the Insurance Industry.

The franchise appealed to me because of my desire to be my own boss, and control my own destiny.

In my dealings with Servicemaster whilst I was considering my options, I was impressed with the general set up and the people I met and decided to buy the franchise.

Twenty-one years later, the business has developed almost beyond recognition, both for me personally, and for the business generally. Both franchisees and ServiceMaster Ltd have faced major challenges in recent years, and have met these challenges admirably. We are moving forward as a team, franchisee and franchisor together, and are set to enjoy continued growth in the coming years.

It is interesting to think that over the last 21 years, Jacqueline and myself have relied solely on our business for income and have built up a sizable equity within the business. Our youngest son has been involved in the business for some six years and will at some point take over the running of the operation.

To summarise, although running any business has its challenges, I feel that the franchise has, and continues, to fulfil our hopes and ambitions and we are proud to be associated with Servicemaster.