Leading UK Homecare company maintains 5-star status for 6th year running and retains its title of Best Franchise for a 3rd consecutive year!
Success is built on reputation. The reputation of a franchise brand is built on proven satisfaction across the network! For top-rated management franchise, Right at Home, the fulfilment felt by its franchisees means it has retained its title as Britain’s Best Franchise for a third consecutive year.
Right at Home only began franchising in the UK in 2011, when CEO Ken Deary (himself an award-winning franchisee when he franchised with McDonald’s) discovered the brand in the USA and adapted it for the UK market. It has quickly established itself as one of the best management franchises, based on the anonymous ratings of the franchise network and independent judges’ views on the present and future prospects of the business.
The company, which opened its 50th office in June 2018, is one of only 4 companies to achieve 5-star franchisee satisfaction status for 6 consecutive years, every year, since its inception.
The Franchisee Satisfaction Survey, conducted by independent researchers WorkBuzz (formerly smith+henderson), compiles anonymous feedback from franchisees who rate qualities such as initial training, ongoing support, relationship with their franchisor and whether they would recommend their franchise to a prospective business owner.
With franchise systems contributing over £15 billion to the economy each year, the Best Franchise Awards are a highlight of the industry calendar. Leading homecare provider Right at Home this week beat strong competition from household names to retain the title of Britain’s Best Management Franchise.
Commenting on their success, Ken Deary, Right at Home CEO, said; “We are absolutely delighted the support provided to our franchisees has been recognised with this award. To have retained the Best Franchise Award for a third year, and 5-star satisfaction for a sixth year, is especially important to us in our pursuit of excellence.”