Philippe has held his World Options franchise for a year now, and with over 100 customers already, his business is still growing fast.

Frenchman Philippe originally came to England to learn the language, but after meeting his wife he stayed. His English is excellent, but much to the amusement of his customers, the one word that he still has problems with is unfortunately ‘world’! His background is in the Events Management business, but the long hours eventually persuaded him to look for something else; something that would bring in a healthy income, involved customer interaction and would mean more time to spend with his family.

Having looked at a few franchises, Philippe  chose World Options. He likes the almost family feel of the company and was won over at his first meeting with them. They didn’t oversell the franchise, but Philippe  knew straight away that he could make it work. World Options has been behind him the whole way, with help, advice and support; something that Philippe has been very grateful for.

His first year with World Options has been one of hard work, but Philippe can see a time very soon when his extensive customer base will almost run itself, giving him the family time he is looking forward to. That’s the joy of World Options; the software tool Portal is so effective and ingenious that not only does it make his business simple to run, Philippe’s customers love it too.

Philippe is one of those people who is not scared to knock on doors. He works hard knowing that his efforts alone will reap the benefits. He is a real ‘people person’ who loves to talk and goes that extra length for his customers. He has even driven packages to Manchester Airport himself when a pick-up failed, and once drove to what he refers to as ‘the middle of nowhere’ to deliver all-important supplies to a farmer. Losing money on the extras like this is not as important to Philippe as the customer care he considers essential to his franchise.

The UK Postal and Courier Activities industry is now worth over £25.5 billion. Philippe knows that World Options has a massive customer base to infiltrate, and with the Portal saving customers both time and money, he is very confident that his franchise will be extremely successful and give him the job satisfaction, performance buzz, a great income and the working hours he is looking for.