As people turn to accountants for advice and guidance during the COVID-19 pandemic, TaxAssist Accountants registers its highest ever number of July new business client leads.
In the most turbulent of times, small business specialists TaxAssist Accountants have proved to be an essential hub for local business communities as a result of unsurpassed levels of support and communication.
With over 230 franchises across the UK looking after more than 76,000 clients, TaxAssist Accountants has seen its services in demand like never before.
The Norwich-based Support Centre team is working tirelessly to ensure its franchisees have correct and up-to-date information to meet its network’s clients’ requests for help, and the timely advice and online and centralised email campaigns offered by TaxAssist Accountants during the pandemic have been very well received from clients who have praised the proactive help and advice offered.
James Mattam, Group Business Development Director at TaxAssist Accountants said: “July was an unprecedented month for new business client leads generated by the Support Centre, with over 800 qualified by our team of call handlers.
“All of our accountants have been incredibly busy supporting their clients through the COVID-19 crisis, with grant applications, funding and furloughing claims and cash flow advice. As a result of the quality, responsive service our network has offered, we are receiving a huge number of new business enquiries and referrals from existing clients, happy to recommend TaxAssist’s services. We are also receiving calls from businesses looking to migrate to our network who are feeling unsupported by their current accountant in these challenging times.
“All of our accountants are open for business and offer flexible ways to meet, either over the phone, via video consultation or safely in one of our shops or offices. We provide a full service offering to clients utilising the very latest online software solutions, taking the guesswork out of managing financial business records. We regularly hear back from clients that they enjoy the ease and clarity of the software, coupled with the personal, local service that our accountants provide.