Mail Boxes Etc. have introduced two brand new services to their stores to help franchisees remain ahead of their competition. Auction Logistics and OneDrop Click and Collect have been introduced as part of Mail Boxes Etc.’s desire to develop innovative ways of working and provide additional income streams for their franchisees.
The team at Mail Boxes Etc. keep a close eye on trends and changes in the market, and use it to their advantage by introducing new products and services that reflect customer demands. Mail Boxes Etc. recently joined forces with ATG Media in order to provide a one-click logistics service for buyers who use thesaleroom.com for their auction items. Auction Logistics provides an end to end service that allows buyers to see upcoming sales listed, find the item they want (or have already purchased) and request a quote to collect, pack, protect and deliver it. Having already provided worldwide logistics to more than 2,000 auction houses, fine art dealers and antiques specialists for a number of years, Mail Boxes Etc. have enough expertise in this field to develop an efficient and effective service.
Mail Boxes Etc.’s OneDrop Click and Collect service has been developed as an evolution to their mailbox services. OneDrop appeals to people who shop online but who want to pay to have their internet shopping delivered to a single address to avoid missing deliveries when they are out at work all day.
Both new services offer franchisees more ways of attracting new customers and growing their business with existing customers. By innovating in this way, Mail Boxes Etc. know that they will continue to remain one step ahead of their competition and, despite fluctuations in the economy, their franchisees will remain profitable.
“We’re extremely proud of the way we innovate our business to make sure our franchisees retain their position as industry leaders. In such a fast moving sector, it’s essential that we consistently review and change the way we operate and the services we provide. Many of our core services remain the same but, by adding new services, we make sure that our franchisees’ customers are provided with a one-stop-shop for everything they need,” explains Heather Hannant, Head of Franchise Development.
Mail Boxes Etc. is the only high street chain to offer consumers and local companies a truly comprehensive range of business services. Our high street, one-stop-shop concept offers a mix of logistics, postal, print and copy services to meet the everyday needs of our customers. With over 1,600 stores in five continents including over 155 in the UK and Ireland, we are one of the world’s largest non-food retail franchises.