Mail Boxes Etc. (MBE) continues to capitalise on its bumper year success by sharing good news about franchisee expansion.
Increasingly, many established franchisees are buying second or even third stores, such as the current “Franchisees of the year” Faraz Ahmad and Osman Ahmed.
Still in their 20s and franchisees for less than two years, Faraz and Osman already own five central London stores in Belgravia, Camden, Oxford Circus, Victoria and Earls Court.
They were off to a flying start with their first B2B franchise store, in Belgravia. “We saw immediately how well the model works, its strength in a niche market and the benefit of having a well known brand name,” Osman said.
“Part of our surprise in winning the award was that we really didn’t think we deserved it,” Faraz and Osman commented. “There was an excellent system in place, we listened to all the advice we were given by our franchisor and then just followed the system. We employ a brilliant team who do a fantastic job, enabling us to concentrate on growing our business.
“We’re learning new things every day, which makes this a fun business to be in. I can’t see myself ever getting bored with it – in fact we love Mail Boxes Etc.,” Faraz enthused.
MBE measures franchisee achievements and successes in a variety of ways, including their “mystery shopper surveys” which very accurately access all elements of the customer experience.
Faraz and Osman’s stores all achieved the highest scores, contributing to their accolade as the most outstanding franchisees in MBE’s UK network of 125 stores.
Chris Gillam, who heads MBE’s franchisee recruitment, said: “Faraz and Osman have worked extremely hard to get their business on such a sound footing, so quickly. We recognise and admire their drive and enthusiasm and their “can do” attitude. They really deserve their success.”
Mail Boxes Etc. is seeking more people to join them. No previous experience is required because MBE’s comprehensive four week training programme covers everything they need to know. It includes all aspects of running a small business, from sales and marketing and man-management to practical aspects, such as book-keeping.
The training and support package includes site selection and design, shop fitting, equipment and initial local marketing. Typically, the investment starts from around £60,000 of which up to about 70% can usually be financed (subject to status) by one of the leading banks, all of whom have excellent working relationships with MBE.